Purchased a DVD and VHS combo Emerson on August **th, **** , for $**.** dollars plus...

GetHuman980879's customer service issue with Mercari from August 2018

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The issue in GetHuman980879's own words
Purchased a DVD and VHS combo Emerson on August **th, **** , for $**.** dollars plus $ **.** dollars for shipping. Completed transition , paid for product. At end of sale was a message product not available to send. Want a refund for total purchase of $ **.** dollars . Can't take money from customer and not give product , it is fraud . Please do the right thing and make it right. Sincerely, Patricia
GetHuman980879 did not yet indicate what Mercari should do to make this right.
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Customer service issue
Reported by GetHuman980879
Aug 13th, 2018 - 7 mons ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
Similar issue to 817 others
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GetHuman980879 started working on this issue
Aug 13th, 2018 1:35am