I had ordered a phone through the mercari, paid for this phone and awaiting confirmatio...
GetHuman-kkellyh's customer service issue with Mercari from August 2018
Help with my Mercari issue
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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-kkellyh's own words
I had ordered a phone through the mercari, paid for this phone and awaiting confirmation. I get an email later stating the that person was in violation and I was to be refunded for the amount. I'm looking at my charge card and I have been charged the amount twice now. I would appreciate you taking care of this issue and getting all charges off of my card immediately in the amounts of $*.**, $*.**, $***.** and $***.**. Christine Holmes
GetHuman-kkellyh did not yet indicate what Mercari should do to make this right.
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