Ordered a Emerson DVD & VHS combo on August **th, **** , for a $ **.** fee , plus...

GetHuman980879's customer service issue with Mercari from August 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman980879's own words
Ordered a Emerson DVD & VHS combo on August **th, **** , for a $ **.** fee , plus $**.** for shipping and handling. Product was suppose to arrive between August **th - **th, ****. Although when finished with the process , was told unable to have the product since it was unavailable. Money was taken for transition on card. Please return money for purchase since item is unavailable. It is a crime to take money without product . Went to see the site again and product is gone. Don't want another product. Please make a refund and make transition right. Sincerely, Patricia
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Mercari

Customer service issue
Reported by GetHuman980879
Aug 11th, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman980879 started working on this issue
Aug 11th, 2018 11:10pm
GetHuman980879 indicated the issue is not fixed yet.
Aug 13th, 2018 1:42am