Mercari removed a listing and sent me a note stating they need me to provide clear imag...
GetHuman918999's customer service issue with Mercari from July 2018
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Mercari removed a listing and sent me a note stating they need me to provide clear images of the item's serial number or brand authenticity markings. I took a picture of the serial * but there is no method for me to provide it to them. Their direct message in the app doesn't allow replies and there is no email address listed in the app for me to send the picture to. Item ID: m***********. User ID: clenh*o
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