I need to return an item it’s been over a week you system always say busy try again lat...

GetHuman885351's customer service issue with Mercari from July 2018

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Help with my Mercari issue
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GetHuman885351's next move: try the Mercari help center again.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman885351 will want to follow the link below to head to their help center. We will check on GetHuman885351 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman885351 may need:
Name, Order number, Billing address, and Email address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman885351's own words
I need to return an item it’s been over a week you system always say busy try again later I need a return label ASAP so that I can get my money back and return the customer item
GetHuman885351 did not yet indicate what Mercari should do to make this right.
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How GetHuman885351 fixed the problem
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Mercari

Customer service issue
Reported by GetHuman885351
Jul 16th, 2018 - a yr ago
I have an issue with Mercari too
Not resolved
Seen by 1 customer so far
Similar issue to 613 others
0 customers following this
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Timeline
GetHuman885351 started working on this issue
Jul 16th, 2018 3:14pm