I ordered a dress using mercari credit for an earlier order that I received from a Merc...
GetHuman761530's customer service issue with Mercari from July 2018
Help with my Mercari issue
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Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman761530 will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman761530 can let us know if they help or not.
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The issue in GetHuman761530's own words
I ordered a dress using mercari credit for an earlier order that I received from a Mercari seller that was bad. The order Item number for this dress is m***********. The seller listed this as a "new", item. It has stains all over it. I tried to message the seller, but they have not responded. It is a "joke", trying to use Mercari customer service for help. I tried earlier sending Get Human a message regarding this issue, hadn't received any response from you on my email. Is there anything I can do to help resolve this issue*Thanks
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