I bought a pair of Beats by Dre headphones from seller llittle**. For $**.**. After I p...

GetHuman857229's customer service issue with Mercari from July 2018

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The issue in GetHuman857229's own words
I bought a pair of Beats by Dre headphones from seller llittle**. For $**.**. After I paid I was contacted by the seller and they inquired my address, even though my address was clearly confirmed and established in my profile. After learning that I reside in Texas, the seller informed me that I live very far away. ( The item was listed with free shipping. ) Out of the goodness I have, I offered to pay for the shipping myself come Monday morning. After continuing to browse the site, I came across the exact same item, reposted by the exact same seller, for more money than I paid. It was then that I requested a cancellation of the order. I have bought over *,*** items on the Ebay app and I was excited to hear about this one. This however is not the introduction I imagined. Please find time to help me with this situation. Thanks.

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Mercari

Customer service issue
Reported by GetHuman857229
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 562 others
0 customers following this

Timeline

GetHuman857229 started working on this issue
Jul 7th, 2018 4:39am