searching for selling collectibles on line. the problem is that i can not log in. using...

GetHuman-lightest's customer service issue with Mercari from July 2018

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Help with my Mercari issue
GetHuman-lightest's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lightest will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lightest can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
The issue in GetHuman-lightest's own words
searching for selling collectibles on line. the problem is that i can not log in. using google nor facebook although i am able to sign into both sites through your site it comes up with objection: we can not find an account for you on both sites. can you please call me and help me to join you online? i typed my email address and a password into your log in page and it came up with your email address or password are wrong. Yikes--please help me. thanks, patricia
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Mercari

Customer service issue
Reported by GetHuman-lightest
Jul 2nd, 2018 - a yr ago
I have an issue with Mercari too
Fixed
Seen by 7 customers so far
Similar issue to 540 others
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Timeline
GetHuman-lightest started working on this issue
Jul 2nd, 2018 8:27pm
GetHuman-lightest indicated the issue is not fixed yet.
Jul 2nd, 2018 11:44pm
GetHuman-lightest indicated the issue is not fixed yet.
Jul 2nd, 2018 11:51pm
GetHuman-lightest indicated the issue is not fixed yet.
Jul 3rd, 2018 9:46pm
GetHuman-lightest indicated the issue is not fixed yet.
Jul 3rd, 2018 9:47pm
GetHuman-lightest confirmed the issue is fixed. Hooray!
Jul 5th, 2018 11:42pm