I. Purchased a jacket and it has a stain on the front of the jacket. It wasn't mentione...
GetHuman761530's customer service issue with Mercari from July 2018
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The issue in GetHuman761530's own words
I. Purchased a jacket and it has a stain on the front of the jacket. It wasn't mentioned in the description and was undetectable on the pictures listing. I tried to reach out to the seller before leaving a rating. I have not heard back. I took it to the dry cleaner to see if they could remove the stain. They pointed out that the item was worn thin where the stain is and recommend that I return it. I would be willing to keep it if the seller wants to discount it further. I will have to wear a scarf in order to hide the stain
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