Never received a confirmation of order or any details. I was charged. I want to cancel...

GetHuman-noshinsh's customer service issue with Mercari from June 2018

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The issue in GetHuman-noshinsh's own words
The problem: Never received a confirmation of order or any details. I was charged. I want to cancel the order.
GetHuman-noshinsh did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-noshinsh
Jun 25th, 2018 - 6 mons ago
I have an issue with Mercari too
Not resolved
Seen by 3 customers so far
Similar issue to 509 others
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Timeline
GetHuman-noshinsh started working on this issue
Jun 25th 9:42pm