HELPPPP...THEY HAVE MY MONEY

GetHuman817573's customer service issue with Mercari from June 2018

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Help with my Mercari issue
Before contacting them, items GetHuman817573 may need:
Name, Order number, Billing address, and Email address
GetHuman817573's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817573 will want to follow the link below to head to their help center. We will check on GetHuman817573 later to make sure it's all set or try to help escalate.
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue and preferred resolution, in GetHuman817573's own words:
Get a refund because the phone is locked. I did ask before I bought. ... my billing address is ***** Spottsville Bluff City Rd. Henderson KY *******I sent the problem in detail in the one I sent before this one.
It has been more than the amount of time *-* days that they say they will get back with me.
I want to send the watch back and get my money back as soon as you see that this is on the way in the mail.
I've e-mailed and talked with girl. She is happy to take watch back. It is Mercari that isn't fulfilling their end. Sold and bought many things but that could change.
Help with my Mercari issue
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Mercari

Apple Watch series * ** mm
Customer service issue
Reported by GetHuman817573
Jun 25th, 2018 - 2 mons ago
I have an issue with Mercari too
Not resolved
Seen by 3 customers so far
Similar issue to 506 others
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Timeline
GetHuman817573 started working on this issue
Jun 25th 11:38am