I am writing you re item M************This item is Apple watch series * ** mm bought fo...

GetHuman817573's customer service issue with Mercari from June 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman817573's own words
I am writing you re item M************This item is Apple watch series * ** mm bought for *** and some change on *-**-***Received *-**-**. Asked if this watch was locked, the messanger with this seller said NO. This watch is clearly locked and we have tried everything. I sent a message to you in the last few days. No answer. No refund, No nothing. I am not very happy at this point. My e-mail is *****@***.com and my phone number is *** *** ****. If no questions, send me the return label and my refund as soon as you see that the watch is on its way. This is a lot of money for you to hold. Very unhappy. Robin McCoy Gibson
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Mercari

Customer service issue
Reported by GetHuman817573
Jun 25th, 2018 - 4 mons ago
I have an issue with Mercari too
Fixed
Seen by 8 customers so far
Similar issue to 505 others
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Timeline
GetHuman817573 started working on this issue
Jun 25th 11:06am
GetHuman817573 indicated the issue is not fixed yet.
Jun 26th 9:09am
GetHuman817573 indicated the issue is not fixed yet.
Jun 26th 9:13am
GetHuman817573 confirmed the issue is fixed. Hooray!
Jun 28th 5:35pm
GetHuman817573 confirmed the issue is fixed. Hooray!
Jun 28th 5:49pm
GetHuman817573 confirmed the issue is fixed. Hooray!
Jun 28th 6:05pm