I have received TWO warnings prohibiting an action. I wanted more information about th...

GetHuman-debbemea's customer service issue with Mercari from June 2018

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I have received TWO warnings prohibiting an action. I wanted more information about the last items before paying $** for it. The seller has a message area. What am I doing wrong?**The warning from yesterday was wanting more information on an outfit this buyer had already sold. I have been looking for this particular outfit for my granddaughter for months. I was not trying to buy it, it was sold.**My past purchases have been done by your rules. You are welcome to check. I like your site, it was starting to be a favorite over a site I purchase from all the time. It is not customer friendly though. **What am I doing wrong contacting a seller in her messages? She messaged me back but you blocked it. I do not know this seller but was interested in some of her listings. Like I said WAS interested.**I do respect your rules protecting your sellers. But if they have a message area I don't see why I cannot ask a specific question. I did it through your site, I never hid anything from your site. I really think you were too strict on these two cases.
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Mercari

Customer service issue
Reported by GetHuman-debbemea
Jun 24th, 2018 - 4 mons ago
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GetHuman-debbemea started working on this issue
Jun 24th 6:45pm
GetHuman-debbemea confirmed the issue is fixed. Hooray!
Jun 25th 11:47pm
GetHuman-debbemea confirmed the issue is fixed. Hooray!
Jun 25th 11:47pm