I have received TWO warnings prohibiting an action. I wanted more information about th...
GetHuman-debbemea's customer service issue with Mercari from June 2018
Help with my Mercari issue
How did GetHuman-debbemea do it?
Waiting to hear how GetHuman-debbemea fixed the problem to share with other customers.
The issue in GetHuman-debbemea's own words
I have received TWO warnings prohibiting an action. I wanted more information about the last items before paying $** for it. The seller has a message area. What am I doing wrong?**The warning from yesterday was wanting more information on an outfit this buyer had already sold. I have been looking for this particular outfit for my granddaughter for months. I was not trying to buy it, it was sold.**My past purchases have been done by your rules. You are welcome to check. I like your site, it was starting to be a favorite over a site I purchase from all the time. It is not customer friendly though. **What am I doing wrong contacting a seller in her messages? She messaged me back but you blocked it. I do not know this seller but was interested in some of her listings. Like I said WAS interested.**I do respect your rules protecting your sellers. But if they have a message area I don't see why I cannot ask a specific question. I did it through your site, I never hid anything from your site. I really think you were too strict on these two cases.
GetHuman-debbemea did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-debbemea fixed the problem
We are waiting for GetHuman-debbemea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.