Never received a robe we ordered. If you can’t find it then please cancel the order an...
GetHuman-janesooy's customer service issue with Mercari from June 2018
Help with my Mercari issue
Before contacting them, items GetHuman-janesooy may need:
Name, Order number, Billing address, and Email address
GetHuman-janesooy's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janesooy will want to follow the link below to head to their help center. We will check on GetHuman-janesooy later to make sure it's all set or try to help escalate.