Never received a robe we ordered. If you can’t find it then please cancel the order an...

GetHuman-janesooy's customer service issue with Mercari from June 2018

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The issue in GetHuman-janesooy's own words
Never received a robe we ordered. If you can’t find it then please cancel the order and refund my credit card. Thank you.
GetHuman-janesooy did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-janesooy
Jun 6th, 2018 - 4 mons ago
I have an issue with Mercari too
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Seen by 2 customers so far
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Timeline
GetHuman-janesooy started working on this issue
Jun 6th 4:05pm