I have purchased a watch and paid for it and when I received it I collect received but...

GetHuman-yahiaafi's customer service issue with Mercari from May 2018

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The issue in GetHuman-yahiaafi's own words
I have purchased a watch and paid for it and when I received it I collect received but then I took it to someone to check it out and it was completely fake. I paid $**** for it and the seller didn’t write back yet so I believe the sellers did not receive the money.* Today I shipped it back to the seller and here is the tracking number. *Z****************. Ups * I was asked by Mccree to send the tracking number . *My name is Yahia Afifiy
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Mercari

Customer service issue
Reported by GetHuman-yahiaafi
May 23rd, 2018 - 6 mons ago
I have an issue with Mercari too
Fixed
Seen by 8 customers so far
Similar issue to 685 others
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GetHuman-yahiaafi started working on this issue
May 23rd 12:29am
GetHuman-yahiaafi indicated the issue is not fixed yet.
May 23rd 5:07am
GetHuman-yahiaafi indicated the issue is not fixed yet.
May 24th 1:56am