Hi,**I'm a new seller to Mercari and would like to Promote my item. I cannot find the...

GetHuman-math_aro's customer service issue with Mercari from May 2018

Help with my Mercari issue
The issue in GetHuman-math_aro's own words
Hi,**I'm a new seller to Mercari and would like to Promote my item. I cannot find the promote button anywhere. Can you help me.
GetHuman-math_aro did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-math_aro fixed the problem
I changed how I called up the Mercari App. I changed from the desktop to the android phone. The PROMOTE BUTTON does not show up on the desktop, but does show up on the cell phone.
Please help with my Mercari issue
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Mercari

Customer service issue
Reported by GetHuman-math_aro
May 18th, 2018 - a yr ago
I have an issue with Mercari too
Fixed
GetHuman-math_aro shared how to fix
Seen by 11 customers so far
Similar issue to 597 others
0 customers following this
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Timeline
GetHuman-math_aro started working on this issue
May 18th, 2018 10:10pm
GetHuman-math_aro indicated the issue is not fixed yet.
May 21st, 2018 5:42am
GetHuman-math_aro confirmed the issue is fixed. Hooray!
May 21st, 2018 5:43am