I started an acct. today, verified my info, purchased an Apple Watch for my daughter an...
GetHuman629937's customer service issue with Mercari from April 2018
Help with my Mercari issue
First: share to improve GetHuman629937's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman629937 may need:
Name, Order number, Billing address, and Email address
GetHuman629937's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman629937 will want to follow the link below to head to their help center. We will check on GetHuman629937 later to make sure it's all set or try to help escalate.
I started an acct. today, verified my info, purchased an Apple Watch for my daughter and several hours later got an email that my acct was deactivated for suspicious activity? The funds have been reversed in my acct., but I have no idea what I could have possibly done wrong. It’s uosettomf because I heard great things about your site. I’ve never had this happem to me before. Can you tell me what I did wrong?
GetHuman629937 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman629937 fixed the problem
We are waiting for GetHuman629937 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.