When it came, it was opened - I tried to order a marshmelli pig that said that the pack...

GetHuman-smithry's customer service issue with Mercari from April 2018

1 view
 | 
2379 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman-smithry's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-smithry's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smithry will want to follow the link below to head to their help center. We will check on GetHuman-smithry later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-smithry may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-smithry's own words
I tried to order a marshmelli pig that said that the package was unopened ... When it came, it was opened
They told me it wasn’t opened
I contacted the person and they haven’t responded to me and I would like to talk about it
I have an issue with Mercari too
How GetHuman-smithry fixed the problem
We are waiting for GetHuman-smithry to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mercari email you?
This email address isn't valid
Follow this issue
See how GetHuman-smithry fixes it.
This email address isn't valid

Mercari

Mercari
Customer service issue
Reported by GetHuman-smithry
Apr 24th, 2018 - 7 mons ago
I have an issue with Mercari too
Not resolved
Seen by 1 customer so far
Similar issue to 2379 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-smithry started working on this issue
Apr 24th 7:05pm