When it came, it was opened - I tried to order a marshmelli pig that said that the pack...

GetHuman-smithry's customer service issue with Mercari from April 2018

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Help with my Mercari issue
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Name, Order number, Billing address, and Email address
GetHuman-smithry's next move: go to the Mercari help center.
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The issue and preferred resolution, in GetHuman-smithry's own words:
I tried to order a marshmelli pig that said that the package was unopened ... When it came, it was opened
They told me it wasn’t opened
I contacted the person and they haven’t responded to me and I would like to talk about it
Help with my Mercari issue
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Mercari

Mercari
Customer service issue
Reported by GetHuman-smithry
Apr 24th, 2018 - 3 mons ago
I have an issue with Mercari too
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Seen by 1 customer so far
Similar issue to 612 others
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Timeline
GetHuman-smithry started working on this issue
Apr 24th 7:05pm