My item never came. - I was waiting for an item to come even though it said delivered...
GetHuman-sarahblo's customer service issue with Mercari from April 2018
Help with my Mercari issue
Before contacting them, items GetHuman-sarahblo may need:
Name, Order number, Billing address, and Email address
GetHuman-sarahblo's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sarahblo will want to follow the link below to head to their help center. We will check on GetHuman-sarahblo later to make sure it's all set or try to help escalate.