Not Satisfied

GetHuman-lodonnel's customer service issue with MercadoLibre from June 2018

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Help with my MercadoLibre issue
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MercadoLibre doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lodonnel will want to follow the link below to head to their help center. We will check on GetHuman-lodonnel later to make sure it's all set or try to help escalate.
The issue in GetHuman-lodonnel's own words
I was trying to purchase. ... It took weeks for you to realize that I already paid for the ink I ordered. When you finally looked at the receipt I kept sending and realized that i did pay as instructed, the exact item I ordered was no longer available. I want me money back as soon as possible. Very angry!
I kept sending a copy of my receipt from Oxxo but Mercado Libre kept sending me messages that it was not paid. They obviously did not bother to look at the paid receipt that I kept sending.
They no longer have the same product that I ordered. I want my money back
I am a new customer but planned to use Mercado Libre for purchases that I need in Mexico.
No
I have an issue with MercadoLibre too
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MercadoLibre

XEROX inc
Customer service issue
Reported by GetHuman-lodonnel
Jun 9th, 2018 - a yr ago
I have an issue with MercadoLibre too
Fixed
Seen by 12 customers so far
Similar issue to 173 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-lodonnel started working on this issue
Jun 9th, 2018 3:40pm
GetHuman-lodonnel indicated the issue is not fixed yet.
Jun 9th, 2018 3:40pm
GetHuman-lodonnel indicated the issue is not fixed yet.
Jun 9th, 2018 4:44pm
GetHuman-lodonnel indicated the issue is not fixed yet.
Jun 10th, 2018 4:51pm
GetHuman-lodonnel indicated the issue is not fixed yet.
Jun 12th, 2018 5:59pm
GetHuman-lodonnel indicated the issue is not fixed yet.
Jun 12th, 2018 6:03pm
GetHuman-lodonnel indicated the issue is not fixed yet.
Jun 12th, 2018 6:04pm