This is a billing issue.*This is for service ID number *************.*Name on the Bill...

GetHuman-fortbar's customer service issue with Meralco from September 2020

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The issue in GetHuman-fortbar's own words
This is a billing issue.*This is for service ID number *************.*Name on the Bill: Alfredo Barrera*Customers name: Fort Barrera*Hi Meralco Billing Team,*Kailangan ko lang ng tamang explanasyon kung bakit naging skyrrocket ang bill namin right now. Alam kong kong * mos. ito from July * - Sept * but ung monthly bill namin is supposedly ****-**** lng given na max na ung ****, you check it from your records.*Noong ECQ nga nilunok ko nlng ung bill nyong sinend sakin na *-*k hindi naman ako nagreklamo kc nga akala ko kasi andito kami lahat sa bahay eh kaya ok lang. But now hindi na makatao ito, * mos *-*k vs. * mos. which is *,***.** anu bang appliances namin, hindi naman kami nagdagdag. Ang pinaka masakit na part sinabi nyo magmumura kuryente ngayon so anong nangyari don??? baka mapapamura kami sa bill namin pagkatanggap nmin?. Ayusin nyo naman, alam kong sarado na ang ABS CBN pero wala kming pakealam don at wag nman sanang ganito nangyayari sa billing nyo bahala kayo pag ganito kayo ng ganito kayo na naman next na sisilipin sa senate.**Hoping for a favorable response.**Thank you,**Fort B.

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Meralco

Customer service issue
Reported by GetHuman-fortbar
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 336 others
0 customers following this

Timeline

GetHuman-fortbar started working on this issue
Sep 28th, 2020 7:22am

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