Meralco Customer Service

Contact Meralco & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Meralco. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Meralco, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Meralco: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Meralco.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Meralco customer support problems.

Contacting Meralco customer support

Below you can compare and contrast the 2 ways to contact Meralco by looking at which ones are the fastest and which ones other customers recommend the most for solving Meralco customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Meralco across the following channels: Web, Email.

Phone number / contactWaitVotes
Online Help at online.meralco.com.ph
Customer Service
< 3 hrs29
customercare@meralco.com.ph
Contact Us
< 2 hrs11

Recent reasons customers contacted Meralco:

Ma'am wla po ilaw sa alma jose pwed po pa assest
Hi sir disconnect na po matter sakin M already pay bell if any read My msg Pls Help me
Customer acct.***********Case no.*************Case no ************Case no************Ou...
My electricity line was cut off due to a passing by vehicle last June *at *:** am..I ha...
I forgor my password in meralco online apps how can i retreive
I am David Sanares. I was in the Rosario, Cavite Meralco Business Center on January...
Please allow us to pay our electric bill for installment basis. Hoping for your immedia...
We have a Meralco electric bill that has the incorrect street address and is still in t...
i like to installment payment coz i cannot afford to my big bill because this pandemic crisis
Hi Good PM. I used to pay my monthly bills every ** th of the next month. Example, I re...
i have financial problem id like to apply installment payment
Meron live wire ang nakabalagbag sa bubong ng bahay ng aking byenan, ang physical addre...
Dear Sir * Ma'am,**We need your assistance to check our electricity supply.*At around...

Help me with my issue

Does GetHuman work with Meralco?

GetHuman does not work with Meralco's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Meralco at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Meralco's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Meralco at a Glance

Meralco has no phone number
Meralco has no chat option
Meralco has 1 customer email
Meralco has 1 help forumBEST
Meralco has no twitter handle
Meralco has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!