we had ordered a shower door from you about a month ago or so, and when we got it in,i...

GetHuman-garykmp's customer service issue with Menard Inc. from April 2021

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The issue in GetHuman-garykmp's own words
we had ordered a shower door from you about a month ago or so, and when we got it in,it was not the size door that we ordered!!! we ordered a ** *** in w by***** h. chrome semi frameless pivot shower door with raindrop glass model *******-***-***-*** !! order *MCOM********, confirmation number was ********, ordered on ****** paid $***.** with shippng yo sent us a **'' door instead of a ** in door we need to get this one returned to you and get the right size door we dont need the frame or anything else just the door !! please get back with us as soon as possible , so we can get this straightened out we need the door very badly !!! thank you , gary kemp *****@***.com, or phone ***-***-****
Send us the right size door.
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Menard Inc.

Customer service issue
Reported by GetHuman-garykmp
Apr 13th, 2021 - 3 months ago
Not resolved
Seen by 25 customers so far
Similar issue to 764 others
0 customers following this
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Timeline

GetHuman-garykmp started working on this issue
Apr 13th 7:42pm
GetHuman-garykmp confirmed the issue is fixed. Hooray!
Apr 14th 6:05pm
GetHuman-garykmp confirmed the issue is fixed. Hooray!
Apr 14th 6:16pm
GetHuman-garykmp indicated the issue is not fixed yet.
Apr 14th 6:19pm
GetHuman-garykmp indicated the issue is not fixed yet.
Apr 14th 6:23pm
GetHuman-garykmp indicated the issue is not fixed yet.
Apr 15th 6:10pm
GetHuman-garykmp indicated the issue is not fixed yet.
Apr 15th 6:34pm

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