i came in to your massillion ohio store tonight approx *pm was about halfway toward the...

GetHuman5289522's Store Feedback issue with Menard Inc. from October 2020

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The issue in GetHuman5289522's own words
i came in to your massillion ohio store tonight approx *pm was about halfway toward the back of the store with another shopper who did not have on a mask and did not want to wear one the associate was pretty nasty about the mask policy my friend left and waited outside i was wearing my neck gaitor over my mouth face and ears but was followed around the store with people watching me and reporting back to someone on walkie talkies i was compliant to the store's mask policy and was keeping around ** feet away from any other person but im being shadowed like a criminal but continue to shop, I get a call on my mobile phone to confirm what items i was there to buy I pull my neck gaiter which is covering my ears nose and mouth so i can hear and the person on the other end can understand me and there was no other person with in ** feet of me then i have another associate get * feet from me interrupting my call telling me i can not talk on my phone with my face uncovered ? No one was polite or welcoming just pissy rude people no wonder the store was damm near empty i spend on average around $**,*** in that store per year I wont be back and if i do im going to be there to take pictures of all the employees who are not following the rules they are overly enforcing i enjoyed going to a busy Lowes tonight and spending my money they had a relaxed policy on mask and said they have customers complaining about the treatment at the massillion menards and coming to lowes to spend their money,*I also went to the customer service desk at menards to tell them how I was being followed around over a mask i was wearing the * peole could care less and i young girl was also nasty stating its a private company and policy and i was wearing my face covering and I said my money was private and ill spend it someplace else Im in construction management and project management I will be sure to pass this story along to clients and the many contractors i do business with!!!!

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Menard Inc.

Store Feedback issue
Reported by GetHuman5289522
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 758 others
0 customers following this

Timeline

GetHuman5289522 started working on this issue
Oct 1st, 2020 1:59am
GetHuman5289522 indicated the issue is not fixed yet.
Oct 3rd, 2020 11:03am

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