I am redoing my bathroom,new wood,new tiles,new vanity,and a new toilet. I went shoppin...

GetHuman4724188's Store Feedback issue with Menard Inc. from April 2020

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The issue in GetHuman4724188's own words
I am redoing my bathroom,new wood,new tiles,new vanity,and a new toilet. I went shopping Saturday and made purchases totaling about $***.** The store Inshopbat is in Farmington,Mo. the toilet I wanted is the same as my extra bathroom.It was not in stock sonInordered online because it said there was one available at store. I ordered for pick up the next day. In the meantime we removed our main toilet and floor. I never received an update on order so I called and spoke with * different people. The manager Tim...was very rude and was telling another worker that he wasent going to call another store that had in stock (I listened to him talk about me..A PAYING CUSTOMER..for at least ** mins) I find this unacceptable and really don’t feel you should get my business any longer.I spoke to his supervisor “Chris” he was helpful and said he would talk to his team. I will also be calling customer service because I have yet to receive my toilet or a follow up phone call. Thank you,unsatisfied customer Rebecca Cresswell

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Menard Inc.

Store Feedback issue
Reported by GetHuman4724188
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 817 others
0 customers following this

Timeline

GetHuman4724188 started working on this issue
Apr 27th 4:11pm

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