I was at Menards in Springfield Illinois. I was in the store for almost * hours with...
GetHuman-kcalcar's Store Feedback issue with Menard Inc. from October 2019
Help with my Menard Inc. issue
First: share to improve GetHuman-kcalcar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kcalcar may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-kcalcar's own words
I was at Menards in Springfield Illinois. I was in the store for almost * hours with * toddlers. I picked out trim for my whole house (** pieces in store and was going to order another ** and prepay), had stain, paint brushes, * bags of seven, and more. I spend more money at menards than any other store. I'm fighting with my kids who are getting antsy from being there for so long. We get to the check out counter to see a little sign saying not accepting menards cards at this time. I look at the cash register guy and say your not accepting menards cards. He laughs and says no. I live ** minutes away from the store. I had to borrow someones truck to get there and did not have my debit card with me. So it was all a waste of time. Now I still do not have trim. I asked the lady at customer service if I could leave my cart there and come back in a couple hours. She acted like it was a hassle to do so and makes a comment under her breath saying "it was their fault capital one got hacked." She was very rude and the guy at the checkout was just laughing. Now I have to borrow someone else's truck and go through the hassle of picking out trim again! I feel like maybe someone should have been at the door telling people that the cards were not working, instead of a little sign when you get to the checkout counter. Menards lost out on over $*** lastnight and I will start going somewhere else due to the customer service I experienced.
GetHuman-kcalcar did not yet indicate what Menard Inc. should do to make this right.
I have an issue with Menard Inc. too
How GetHuman-kcalcar fixed the problem
We are waiting for GetHuman-kcalcar to fix the problem and share the solution with the rest of us customers.
Please help with my Menard Inc. issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Menard Inc. customer problems.