On ******** at **:** am I arrived at the **** Brown Rd. Oregon Oh. Location.*I was ther...

GetHuman2667718's customer service issue with Menard Inc. from October 2019

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The issue in GetHuman2667718's own words
On ******** at **:** am I arrived at the **** Brown Rd. Oregon Oh. Location.*I was there for a return item and to order and pick up ** rolls of insulation. Time being critical I decided to have the order filled while there and having a crew in route to pick it up.*After I decided what I needed I walked into the rear of the store and stopped at building materials to place my order. Just before that I received a call saying a mistake was made and two crews were heading to the job site.*So now timing was serious because those crews were on the cloco.*Upon walking up to the counter I had seen all reps were with other clients.*I waited patiently until one was available then in a heartbeat two were.*I stood there while they talked......and talked about everything but work it seemed. Then after a while a man appeared from no where and one of the reps immediately assisted him. *I cannot remember being ignored in such a manner.*The thing that really struck me was my son was with me the entire time and he was ignored as well.*Being they had no idea we were together. *I must ask who teaches the reps there job. *I became angry.*Upon walking to the front of the store I asked for a store manager to verify what the poetically for placing

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Menard Inc.

Customer service issue
Reported by GetHuman2667718
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2302 others
0 customers following this


GetHuman2667718 started working on this issue
Oct 21st, 2019 4:40pm

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