My card was declined when I attempted to use it at The Columbus IN. store. The manager...

GetHuman3783161's Account Access issue with Menard Inc. from October 2019

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The issue in GetHuman3783161's own words
My card was declined when I attempted to use it at The Columbus IN. store. The manager could not give me an explanation as to why this was occurring when there should be a creit of around $** on the card. Contacting Capital One resulted in a story about using the card on Oct. * at a store where i normally do not shop and they cancelled it for security purposes. Later contact with Cap One resulted in other stories with the last one being that Menards made the decision to cancel thousands of cards on Oct ** and they will be sending a letter of explanation. A new card is being issued for me, but I had to use a revolving charge to to make yesterday's purchase instead of using my credit. Furthermore, Cap One stated that they have the right to cancel my card at any time for any reason. Why do I want to use a card that is going to cause me problems when I am not at fault? I really want to talk to someone to understand whether this is a Menards issue or Cap One covering their butt because of their data breach issue. ***-***-****

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Menard Inc.

Account Access issue
Reported by GetHuman3783161
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2282 others
0 customers following this


GetHuman3783161 started working on this issue
Oct 17th, 2019 4:58pm

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