Upon returning a defective item to Menards and not having received any rebate check”yet...

GetHuman-woodtb's customer service issue with Menard Inc. from August 2019

Help with my Menard Inc. issue
First: share to improve GetHuman-woodtb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-woodtb may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-woodtb's own words
Upon returning a defective item to Menards and not having received any rebate check”yet” . *I was hoping to get all of my monies spent on the item returned to me.*Without asking .. I was refunded monies minus the rebate check.*Upon asking * associates along the way up the ranks to an associate* Manager(?) named Rory , *He told me because I did not purchase the item at “his store” he was not going to “eat the rebate” for his company’s other location.*He implied that the other store could have returned the full amount and *That I should have returned it there.*When I asked if there was anybody else I could have consulted with - I was told there was a guest services number , gave me the number to call -I asked him why he just told me that he could have “eaten “ the rebate amount— but made me feel discriminated against because I don’t live in the “area” - **(I have not gotten such said check.. *not to mention I will lose the $*.** on the tax differential.)

GetHuman-woodtb did not yet indicate what Menard Inc. should do to make this right.

How GetHuman-woodtb fixed the problem

We are waiting for GetHuman-woodtb to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Menard Inc. customer problems.
How Do I Log a Complaint to MenardsHow Do I Give Feedback About My Experience to Menard?How do I file a complaint with Menards?
Do you have a customer issue as well?
We can help you get Menard Inc.'s attention and get better help faster. Tap below to get started.
Having Menard Inc. issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Menard Inc.

Customer service issue
Reported by GetHuman-woodtb
Aug 23rd, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1945 others
0 customers following this


GetHuman-woodtb started working on this issue
Aug 23rd, 2019 9:41pm