I ordered a wood burning stove on May *rd of this month it got delivered damaged so I c...

GetHuman-bkgriffi's Complaint issue with Menard Inc. from May 2019

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The issue in GetHuman-bkgriffi's own words
I ordered a wood burning stove on May *rd of this month it got delivered damaged so I called Rolla store in Missouri and talked to store manager Brent he ordered me another stove and said it would be here in * days after the *rd day I called him back he is very rude man and had associate Paul take care of the problem and didn’t want to coraspond with me I call mike the general manager of store again very rude and nasty with me and after we talked he just hung up on me never good bye or nothing then I talked to another manager his name is Tyrone again very rude and disrespectful! Today may **th just received wood burning stove again it was damaged I refuse stove from drive I call mike GM at Rolla and again he was rude so here I am with no stove can someone please contact me this is not all of the story really bad customer service with theses people mike Hilfiker the store general manager very surprised at how he treats his customers and store manager! I am total rentavating my home and have an abundance of money to spend and I’m considering taking my business to Home Depot! My phone number is************ I would really like to talk to someone

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Menard Inc.

Complaint issue
Reported by GetHuman-bkgriffi
May 20th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1316 others
0 customers following this

Timeline

GetHuman-bkgriffi started working on this issue
May 20th, 2019 7:57pm