I ordered a wood burning stove on May *rd of this month it got delivered damaged so I c...
GetHuman-bkgriffi's Complaint issue with Menard Inc. from May 2019
Help with my Menard Inc. issue
First: share to improve GetHuman-bkgriffi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bkgriffi may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-bkgriffi's own words
I ordered a wood burning stove on May *rd of this month it got delivered damaged so I called Rolla store in Missouri and talked to store manager Brent he ordered me another stove and said it would be here in * days after the *rd day I called him back he is very rude man and had associate Paul take care of the problem and didn’t want to coraspond with me I call mike the general manager of store again very rude and nasty with me and after we talked he just hung up on me never good bye or nothing then I talked to another manager his name is Tyrone again very rude and disrespectful! Today may **th just received wood burning stove again it was damaged I refuse stove from drive I call mike GM at Rolla and again he was rude so here I am with no stove can someone please contact me this is not all of the story really bad customer service with theses people mike Hilfiker the store general manager very surprised at how he treats his customers and store manager! I am total rentavating my home and have an abundance of money to spend and I’m considering taking my business to Home Depot! My phone number is************ I would really like to talk to someone
GetHuman-bkgriffi did not yet indicate what Menard Inc. should do to make this right.
I have an issue with Menard Inc. too
How GetHuman-bkgriffi fixed the problem
We are waiting for GetHuman-bkgriffi to fix the problem and share the solution with the rest of us customers.
Please help with my Menard Inc. issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Menard Inc. customer problems.