I received items of a different model and style of light than the ones I ordered. What...

GetHuman-lcwzepy's customer service issue with Menard Inc. from April 2019

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I received items of a different model and style of light than the ones I ordered. What I ordered was a *-pack of Patriot lights - low profile - SKU* ***-****, see following hyperlink.**https:**www.menards.com*main*lighting-ceiling-fans*indoor-lighting*accent-lights*patriot-lighting-reg-low-profile-led-***-lumen-plug-in-puck-light-kit-*-pack*puk****l***p-*************-c-****.htm?searchTermToProduct**********The items I received were a *-pack of Patriot lights (SKU***-****).**wrong item hyperlink here:*https:**www.menards.com*main*lighting-ceiling-fans*indoor-lighting*accent-lights*patriot-lighting-reg-led-metal-plug-in-puck-light*****-*****p-*************-c-****.htm?searchTermToProduct**********This is holding up my electrician from completing my electrical job. I would like the originally ordered product sent.**Thank you.

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Menard Inc.

Customer service issue
Reported by GetHuman-lcwzepy
Apr 15th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1091 others
0 customers following this

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GetHuman-lcwzepy started working on this issue
Apr 15th, 2019 4:57am

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