Today ****** we went to our local Menards as we do every weekend. I was looking at purc...

GetHuman2427444's customer service issue with Menard Inc. from March 2019

15 views | 760 similar | 0 following
Help with my Menard Inc. issue
Next: our robot will wait on hold for GetHuman2427444 to get a Menard Inc. rep on the line!
Always use the GetHuman Phone to call Menard Inc.. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2427444's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2427444's own words
Today ****** we went to our local Menards as we do every weekend. I was looking at purchasing a * piece bistro set that had a $** sale ticket. I asked a gentleman that was passing by if he was able to grab one for me to purchase and he was very polite and did so as well as grabbed the * piece set that I also requested. When we checked out the cashier gave a much higher total than I calculated with both sale prices. I asked what the price was on each item. The * piece was as the sale price listed, however, the * piece bistro that was listed for $** was not ringing up that price. My husband ran back and grab the sale display to show the cashier and the woman that came over to help. The woman that came to help stated that the SKU numbers were wrong and they did not have the item in stock of what we were trying to purchase. The items were exactly the same, including color. We asked them to honor the sale price that they were displaying and the manager that came over said he could not help us at all. I said I didn’t want the bistro unless he could give us the price that was listed on the display. My husband took pictures of the display and another worker asked what was wrong. I explained the situation and she stated she could only go as low as $**. That was not a satisfying answer as the display was only $**. I am completely appalled at this point. My husband and I spend a lot of money at Menards and have been faithful customers for years. The manager was rude and unhelpful and the woman that offered the $** price was condescending. The gentleman that grabbed the items I asked for was very polite and so was the cashier. That was shadowed by the rudeness of the other three. False advertising is illegal. I kept asking why it was on display if it wasn’t on sale and their only answer was because it was in the display itself. I am not happy with that answer nor am I happy with my visit. It’s a shame Lowe’s or Home Depot isn’t closer, however I’m starting to believe the drive may just be worth it. I have pictures of the items and can send them on request.

GetHuman2427444 did not yet indicate what Menard Inc. should do to make this right.

How GetHuman2427444 fixed the problem

We are waiting for GetHuman2427444 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Menard Inc. customer problems.
How Do I Log a Complaint to MenardsHow Do I Give Feedback About My Experience to Menard?How do I file a complaint with Menards?
Do you have a customer issue as well?
We can help you get Menard Inc.'s attention and get better help faster. Tap below to get started.
Having Menard Inc. issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2427444 fixes it.
This email address isn't valid

Menard Inc.

Customer service issue
Reported by GetHuman2427444
Mar 10th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 760 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman2427444 started working on this issue
Mar 10th, 2019 2:40am