I stopped at our local Menards in Kewanee, Illinois looking for a snowblower. I found w...

GetHuman1970574's customer service issue with Menard Inc. from January 2019

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The issue in GetHuman1970574's own words
I stopped at our local Menards in Kewanee, Illinois looking for a snowblower. I found what I was looking and I saw on line that farm and fleet had it on sale. Asked the front desk if they did price match and they told me that if it was the same item yes they did. They did the price match last week Menards was having their **% rebate as well. When the receipt printed out with the rebate the manager ripped the $** rebate from my receipt and told me that the competitor wouldn’t have given me the additional **% off. It was very frustrating looking at him ripping and throwing my rebate right infront of me. I’ve been reading your policy and I didn’t see anywhere where it said that I was not entitled to my **% rebate when you guys did price match. Or if the manager had told me hey will do price match but not the **% rebate. But to have him just ripped it off my ticket and just throw it in the trash with no prior explanation that really made me upset. Any truly I couldn’t talk to any body about it he is the manager. I would really appreciate if you can do something about this...here is my email please I would like a response from someone.*Thank you,*Irene
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Menard Inc.

Customer service issue
Reported by GetHuman1970574
Jan 15th, 2019 - a mon ago
I have an issue with Menard Inc. too
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GetHuman1970574 started working on this issue
Jan 15th 6:18pm