I ordered a chain saw online from you, it arrived a few days before christmas the box h...
GetHuman-a_butter's customer service issue with Menard Inc. from January 2019
Help with my Menard Inc. issue
Next: our robot will wait on hold for GetHuman-a_butter to get a Menard Inc. rep on the line!
Always use the GetHuman Phone tocall Menard Inc.. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-a_butter's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-a_butter may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-a_butter's own words
I ordered a chain saw online from you, it arrived a few days before christmas the box has a big hole in it the case has a scratch. I have e -mailed you ,got no response ,then capital * did a dispute.You wrote back and said there is no cause for a discount or anything.So are you telling me it is normal policy to deliver damaged goods and customers should be ok with it ? I am about to return this but first put the pictures of how it was delivered to me, the letter from your company telling me to live with it. I will never buy anything from you again ,nor will I recomend you to anyone.This is unacceptable.
GetHuman-a_butter did not yet indicate what Menard Inc. should do to make this right.
I have an issue with Menard Inc. too
How GetHuman-a_butter fixed the problem
We are waiting for GetHuman-a_butter to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.