I ordered a chain saw online from you, it arrived a few days before christmas the box h...

GetHuman-a_butter's customer service issue with Menard Inc. from January 2019

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I ordered a chain saw online from you, it arrived a few days before christmas the box has a big hole in it the case has a scratch. I have e -mailed you ,got no response ,then capital * did a dispute.You wrote back and said there is no cause for a discount or anything.So are you telling me it is normal policy to deliver damaged goods and customers should be ok with it ? I am about to return this but first put the pictures of how it was delivered to me, the letter from your company telling me to live with it. I will never buy anything from you again ,nor will I recomend you to anyone.This is unacceptable.
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Menard Inc.

Customer service issue
Reported by GetHuman-a_butter
Jan 5th, 2019 - 3 mons ago
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Jan 5th 1:10am