Today I was in the Glendale heights location and normally this is my favorite place to...
GetHuman1721114's customer service issue with Menard Inc. from December 2018
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The issue in GetHuman1721114's own words
Today I was in the Glendale heights location and normally this is my favorite place to shop I am in this store at least * times a week . Today was not a pleasant visit as I was walking through the store I was trying to get two associates attention they were two caucasian males one was short and had a general manager name tag the other was a tall employee it seemed as though they were more interested in the conversation that they were having like I was disturbing them I asked about the installation for doors and windows. I also asked about a double draft protector. The short guy acted as though he had a brain ****. Because when we got over by the doors I was asking him questions he could not answer them . It was myself and two others looking for insulation for the doors and windows. We stood in that area for a while and he seemed to have a very nasty disposition at he walked away looked up to find the two workers again in a conversation as I was leaving they were walking out for a cigarette just showed me how much they appreciated my business. Now for the second part I got into a lane where the cashier had just put her till In i asked if she was going to open and over course i was disturbing her also i tried to help her bag my items she snapped at me . She was so disrespectful it was not funny she was a dark skinned woman with black and brown hair in a pony tail with small braids in the back. *I have no idea what was going on in this location today. It made me rethink if I want to shop here again. I am a menards super customer but today I felt like dog poo on the bottom of your shoes. It will be awhile before I even think about going to menards. This is not customer service.
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