Bought a Mets snow blower At Menards in moline I’ll on ******** took home to use made i...

GetHuman-abilliet's customer service issue with Menard Inc. from November 2018

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The issue in GetHuman-abilliet's own words
Bought a Mets snow blower At Menards in moline I’ll on ******** took home to use made it about ** feet down driveway and heard metal in metal noise it threw the belt for auger belt is broken and belt tensioner is coming in contact with pulley. Return to moline store on ********. Customer service sent me to hardware desk josh the manager told me to take to repair facility an hour away. This thing is less than ** hours old it should either be replaced or money refunded. I offered to upgrade to a better unit and pay the difference. He told me that was the best he had to offer
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Menard Inc.

Customer service issue
Reported by GetHuman-abilliet
Nov 29th, 2018 - 9 mons ago
I have an issue with Menard Inc. too
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GetHuman-abilliet started working on this issue
Nov 29th, 2018 5:10pm