Was looking for a ** vac transformer, found on app but didnt know the location. Got in...

GetHuman1535881's customer service issue with Menard Inc. from November 2018

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The issue in GetHuman1535881's own words
Was looking for a ** vac transformer, found on app but didnt know the location. Got in store in davison mi asked the electrical manager ryon where it was. He replied we dont have that. I said are you sure? He said yes we have ** vac only. I said i know you got ** i bought one before and it says you have **. He said nopei have looked many times. He did not even go to a computer to look it up for me he was to busy talking to another team member. I went to another manager in a department hardware and had that manager find it for me. She knew right where it was. If this guy has done this to me how many other customers didnt buy something because he did not feel like looking it up for them. This is a huge probkem. It is horribke customer service and it is most likely costing sales.

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Menard Inc.

Customer service issue
Reported by GetHuman1535881
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 203 others
0 customers following this

Timeline

GetHuman1535881 started working on this issue
Nov 10th, 2018 3:52pm

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