My complaint is there were several bundles of shingles in your Ray's corner clearance r...

GetHuman-freynard's customer service issue with Menard Inc. from October 2018

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The issue in GetHuman-freynard's own words
My complaint is there were several bundles of shingles in your Ray's corner clearance rack. Roughy *** bundles of one kind and *** of another kind for **.** a bundle normally **.**. That were there for several weeks according to the posting. I noticed them and I wanted to purchase them. My wife stopped by ******** at ***pm and was helped by a asocciate. When a she asked if they could take them down from the rack so she could look at them the associate was shocked that they had them because it was a steal of deal and that nobody noticed except us and told her that they did not have anybody that could get them down. So she went back the next day and everything was cleaned out and was told they were sold. My issue is I cant believe at ***pm there would be nobody in the whole store that could not get them down. I cant prove it but I feel the associate wouldn't get them down because they were going to sell them to somebody else once we brought it to their attention because it was such a deal. I called the store manager and asked about it. He said he doesn't know why the associate told us that they didnt have anybody to get them down because that was untrue but there was nothing he could do now because they were gone and sold. I am just a average person and not a contractor and have been a loyal customer for Menards for several years and this whole incident has totally soured me on ever buying anything from this store again and one more thing I checked online and it still says they are available and it's been * to * days and they still have them listed as of ***am this morning
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Menard Inc.

Customer service issue
Reported by GetHuman-freynard
Oct 19th, 2018 - a mon ago
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GetHuman-freynard started working on this issue
Oct 19th 1:20pm