I was sent a book when I ordered my husband’s magazine subscription: this book was char...

GetHuman-cristewa's customer service issue with Men's Health Magazine from February 2019

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The issue in GetHuman-cristewa's own words
I was sent a book when I ordered my husband’s magazine subscription: this book was charged to my account for almost $**. I DID NOT ORDER THIS BOOK OR AUTHORIZE IT. I called customer service when I noticed the charge. I was told they couldn’t do anything until I received it in the mail. * weeks later I got it in the mail and opened it without realizing what it was. Once I saw what it was I immediately taped the package back up and called customer service. I was told to write “REFUSE ORDER” on the package and pop it in the mail.**I did it. I got it back from USPS saying I needed to pay $*.** to mail it back to the sender.**THIS IS UNACCEPTABLE. I want a refund for this book or else I’ll contact the BBB and make my bank cancel the charge for fraud. And I refuse to pay ANYTHING to ship this back to you.
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Men's Health Magazine

Customer service issue
Reported by GetHuman-cristewa
Feb 4th, 2019 - 6 mons ago
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GetHuman-cristewa started working on this issue
Feb 4th 5:13pm