They keep saying FIXED without doing anything or even contacting me

GetHuman-turkeyme's customer service issue with Memorex Electronics from July 2018

Help with my Memorex Electronics issue
The issue in GetHuman-turkeyme's own words
I have a Memorex **" uhdtv. It works well but the problem is it turns on by itself. Well not completely by itself, I have a dvr in hdmi *. If the tv is off but last watched on hdmi*, & the device on hdmi* comes on automatically by timer, it turns the television on as well. the TV is in the bedroom & lots of times I record something in the middle of the night. The TV turns on waking me up & frequently I have a hard time going back to sleep afterwards. Is there a way to turn this feature off? I usually go to bed with the sleep timer function to turn the TV off so I don't always change the TV source to prevent this from happening. Please help!
By at least contact me & try to communicate with me as opposed to what they are doing now, just click Fixed & completely ignoring me!
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Memorex Electronics

Customer service issue
Reported by GetHuman-turkeyme
Jul 2nd, 2018 - 10 mons ago
I have an issue with Memorex Electronics too
Fixed
Seen by 7 customers so far
Similar issue to 35 others
0 customers following this
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Timeline
GetHuman-turkeyme started working on this issue
Jul 2nd, 2018 5:34pm
GetHuman-turkeyme indicated the issue is not fixed yet.
Jul 2nd, 2018 8:29pm
GetHuman-turkeyme indicated the issue is not fixed yet.
Jul 2nd, 2018 8:30pm
GetHuman-turkeyme indicated the issue is not fixed yet.
Jul 4th, 2018 12:58am
GetHuman-turkeyme indicated the issue is not fixed yet.
Jul 4th, 2018 12:59am
GetHuman-turkeyme indicated the issue is not fixed yet.
Jul 11th, 2018 11:51pm
GetHuman-turkeyme indicated the issue is not fixed yet.
Jul 11th, 2018 11:53pm