I have a portable DVD player unsure of the model *. The player seems to think the door...

GetHuman-davong's customer service issue with Memorex Electronics from May 2018

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The issue in GetHuman-davong's own words
I have a portable DVD player unsure of the model *. The player seems to think the door is open even though it is closed and as a result will not load the dvd. I've had this problem since after having the player for * months but I never got around to asking about how to fix it. It is finally to the point where I cannot "trick it" into believing the door is closed. I used to tape the door or put a light weight on the door for it to load the dvd but now I cannot get it to maintain reading the dvd. Or close the door without tripping the dvd player sensor. I appreciate any help! Thank you.
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Memorex Electronics

Customer service issue
Reported by GetHuman-davong
May 27th, 2018 - 8 mons ago
I have an issue with Memorex Electronics too
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Seen by 4 customers so far
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GetHuman-davong started working on this issue
May 27th, 2018 3:35pm