I am at your store in Scio Township on Jackson Road outside of Ann Arbor, Michigan. I w...

GetHuman-azequest's Returns issue with Meijer from December 2019

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The issue in GetHuman-azequest's own words
I am at your store in Scio Township on Jackson Road outside of Ann Arbor, Michigan. I was standing in line at the customer service desk and there was only * kid running it. He was already over stressed when I got there. And by the time he finished with * people the line was now almost to the front doors. I waited a half an hour to return one item and the people in front of me were not happy either. I have managed many different types of stores and I have never left my employees stranded like that. In my opinion that was totally uncalled for on the customer’s side. Why was there no one else to help this kid? Bad manager on duty should have been up front helping until another trained employee could get up there to help. That was unprofessional and bad for your customer service. I am totally disappointed in your company. The manager of that store obviously doesn’t care about the customer or their employees. I have been in the store many times and especially in the early morning to hear other employees using extreme bad language as I, a customer, walk by looking for what I need. I believe you have very unhappy employees. Or bad team leaders. I also notice a very large employee turnover in the short almost * years I have been shopping at this store. You need help with your managers and team leaders of the different departments.

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Meijer

Returns issue
Reported by GetHuman-azequest
Dec 28th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 215 others
0 customers following this

Timeline

GetHuman-azequest started working on this issue
Dec 28th, 2019 6:36pm
GetHuman-azequest indicated the issue is not fixed yet.
Dec 31st, 2019 10:21am
GetHuman-azequest indicated the issue is not fixed yet.
Jan 2nd 8:32pm

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