I Lee Malone purchased two tickets on **-**-**** from Memphis,Tn to Little Rock, Arkans...

GetHuman5207655's Refund Booking issue with Megabus from August 2020

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The issue in GetHuman5207655's own words
I Lee Malone purchased two tickets on **-**-**** from Memphis,Tn to Little Rock, Arkansas*but unfortunately we missed our bus because we didn't know exactly what bus and when and where to load the bus however we missed the bus. Now I'm not asking to be refunded I was told last night that I would be able to get on another bus this morning, well now I'm being told that I can't get on another bus and that the tickets are non refundable. As I said earlier I'm not trying to get a refund I simply want to able to get to my destination as paid for. Can someone please assist me in getting put on another bus so that i can get the service that I indeed paid for please and thank you.

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Megabus

Refund Booking issue
Reported by GetHuman5207655
Aug 28th, 2020 - 8 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 772 others
0 customers following this

Timeline

GetHuman5207655 started working on this issue
Aug 28th, 2020 2:08pm