Reservation Number******-****-******-M**R-****-CHR-ATL*Date: January *, *****From: Char...

GetHuman4254676's Refund Booking issue with Megabus from January 2020

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The issue in GetHuman4254676's own words
Reservation Number******-****-******-M**R-****-CHR-ATL*Date: January *, *****From: Charlotte, NC, Bus Bay ** - Arrowood Light Rail Station (Blue Line) (*:** AM)*To: Atlanta, GA, MARTA Civic Center - *** W Peachtree St NW (*:** PM)*Seat(s): * x General Seating*Passengers: **Price: $**.***Dear Megabus, I am requesting a fare refund for tickets on this ATL to CLT trip on Jan * ****, Reservation order AIWJD*A. Your equipment broke down in the middle of the trip causing us to miss our connections in ATL, thereby incurring additional transportation expenses. I usually like Megabus and your service, but I think this problem could have been avoided by using a more proactive maintenance schedule. In fact, this breakdown could have been catastrophic because we were seated directly over the severely overheated rear carriage of the bus. It appeared that several components had been chronically neglected, and they left us stranded on the roadside for an extended period.*As result, I respectfully ask that you refund the fares to the debit card that I used to secure the transaction…*Sincerely,*Pamela Alexander

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Megabus

Refund Booking issue
Reported by GetHuman4254676
Jan 15th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 1131 others
0 customers following this

Timeline

GetHuman4254676 started working on this issue
Jan 15th, 2020 7:02pm

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