Wallet was lost on one of the busses with very important contents in it. We called cust...
GetHuman-bozcovs's Refund Booking issue with Megabus from December 2019
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The issue in GetHuman-bozcovs's own words
Wallet was lost on one of the busses with very important contents in it. We called customer service and the first person we talked to was incredibly rude and could not help us at all. It’s ridiculous that we cannot even reach the company to see where the bus is. I would like a refund for the bus ride. I have never dealt with worse customer service in my life. If the wallet was stolen because you guys couldn’t even contact the person running the bus ** minutes after we realized it was gone we will be getting a lawyer. Also not to mention we payed for a mega bus up to New York and a regular coach bud not even megabus picked us up. That is not what I payed for.
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