I booked a trip from Chattanooga to Atlanta for *:**pm on Friday, Nov **nd I waited in...

GetHuman-kymmcudd's Refund Booking issue with Megabus from November 2019

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The issue in GetHuman-kymmcudd's own words
I booked a trip from Chattanooga to Atlanta for *:**pm on Friday, Nov **nd I waited in the cold and rain for *hrs for this delayed bus. Each time I called customer service I was told no information was available for the buses ETA and just to “keep waiting at the stop” I was with my two small children. I ride Megabus often during the holidays and have NEVER experienced anything like this I was so upset by the lack of information provided to me and the lack of empathy the customer service agents showed. This was by far my worst experience with Megabus

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Megabus

Refund Booking issue
Reported by GetHuman-kymmcudd
Nov 23rd, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 1040 others
0 customers following this

Timeline

GetHuman-kymmcudd started working on this issue
Nov 23rd, 2019 3:59am

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