*.) Today (*-**-**), I received an online quote detailing that Megabus.com provided ser...

GetHuman-kccrist's Problem With a Reservation issue with Megabus from May 2019

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The issue in GetHuman-kccrist's own words
*.) Today (*-**-**), I received an online quote detailing that Megabus.com provided service from Atlanta (ATL) to Fort Lauderdale (FLL) with one transfer***.) I travelled to the Atlanta location at the Civic Center Marta Station and was told that tickets from Atlanta to FLL could not be sold there---tickets from Atl to ORLANDO were. ??? I am unclear as to why I was offered a roundtrip ticket from ATL to FLL online if it could not be purchased in person. ***.) I was THEN advised by Calvin (Agent ****) to buy a ticket from the Atl to Orlando. I did. Then he sold me a ticket from Orlando to FLL. So that is TWO separate transactions.**PROBLEM is I believed he was HANDLING MY DILEMNA by providing ROUNDTRIP accomodations from Atl to Fll via Orlando and back to Atlanta especially after I explicitely reminded the gentlemen that I had been quoted $** *ROUNDTRIP and my funds were limited. **Somehow there was a disconnect. I got two ONE WAY tickets, which strands me in Fort Lauderdale, FL. **I am exasperated because had I known that he set my phone up for a ONE WAY ticket when he set the transaction up on my phone, i would have never bought it ONE WAY. MY RETURN DATE IS *-**-**.**Please provide a way back to Atlanta for me so that I am not stranded in FLL.**Kathy Cristian***-****-******-M**R-****-ORL-FOR**P.s. **The other ticket that he directed me to buy has a Ref* of ****.****.***.**I DO NOT BELIEVE that Calvin was malicious...however his errant advice got me stranded. My phone's saved data directed him to roundtrip but he put in oneway. I need HELP. I need to get back home. **I need Megabus to resolve this correctly. I got $** to my name. I will add that to the $**, $**.** that I have already paid.**Please help me get BACK TO ATLANTA

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Megabus

Problem With a Reservation issue
Reported by GetHuman-kccrist
May 16th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 4956 others
0 customers following this

Timeline

GetHuman-kccrist started working on this issue
May 16th, 2019 9:27pm
GetHuman-kccrist indicated the issue is not fixed yet.
May 17th, 2019 1:49am
GetHuman-kccrist indicated the issue is not fixed yet.
May 17th, 2019 1:50am
GetHuman-kccrist indicated the issue is not fixed yet.
May 17th, 2019 1:21pm
GetHuman-kccrist indicated the issue is not fixed yet.
May 17th, 2019 1:24pm