Hello,*I am one of many customers who were at the ‘Megabus stop’ sign between tenth and...

GetHuman-aimeemor's Refund Booking issue with Megabus from May 2019

Help with my Megabus issue
First: share to improve GetHuman-aimeemor's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aimeemor may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman-aimeemor's own words
Hello,*I am one of many customers who were at the ‘Megabus stop’ sign between tenth and **th street for the **pm departure to state college. I was ** minutes early and waited until **:** to find out if the bus was arriving. When we called customer service it said it has already left at **:**pm. I was told I had to buy a new ticket for the *:**pm departure, and to get refunded the $**.** by emailing customer service and explaining the situation. The person apologized and said the sign should no longer be there even though it was. **There should no longer be a megabus sign at the David L Lawrence convention center as everyone thought the bus was arriving there. There was no explanation in the confirmation email that there would be a stop on the side street where no one could see it if you were at the old megabus sign. (Which needs removed) **Thank you, I appreciate my refund of **.**.
GetHuman-aimeemor did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman-aimeemor fixed the problem
We are waiting for GetHuman-aimeemor to fix the problem and share the solution with the rest of us customers.
Please help with my Megabus issue
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Megabus

Refund Booking issue
Reported by GetHuman-aimeemor
May 8th, 2019 - a mon ago
I have an issue with Megabus too
Not resolved
Seen by 4 customers so far
Similar issue to 4851 others
0 customers following this
Timeline
GetHuman-aimeemor started working on this issue
May 8th 7:15pm
GetHuman-aimeemor indicated the issue is not fixed yet.
May 8th 11:30pm