On March **th I took a megabus from Oakland to LA. The start time was **:**pm from West...
GetHuman-lymulcah's Refund Booking issue with Megabus from April 2019
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The issue in GetHuman-lymulcah's own words
On March **th I took a megabus from Oakland to LA. The start time was **:**pm from West Oakland BART, so I arrived, as was suggested ** minutes early. **:**pm comes and the bus does not arrive, but I get an email saying it will be **-** minutes delayed. The time passes, we get another and then another email saying the bus has again been delayed. It is freezing cold, and we are standing in the middle of West Oakland in the middle of the night. At *:**am, the bus finally arrives. The conductor was very brusque and unwelcoming. We arrived in LA * hours late the next day and I missed half of the conference I had traveled down to attend. It was by far the worst travel experience I could have ever imagined. I am not satisfied with Megabus' compensation of the ticket price spread over * purchases. I ask for a full refund to compensate me for the absolute horror of a trip. At this point, I do not plan on ever taking a Megabus and would advise friends to avoid them altogether. A full refund would at least ensure I do not spread negative press about your company. My order number was AH*QQFA, and my reservation number **-****-******-M**R-****-OAK-LOS.*Thank you.
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